Ask Diamond Mike, Philosophy

Love the Word No

Learn to love the word "no." A great salesperson loves when a prospect says the word no. That is because a great salesperson understands the answer no is simply the next stage of the negotiation process. Therefore, do not translate the word no as rejection, but rather as the next step you can now take… Continue reading Love the Word No

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FlyUp!, Life Adventures

Know You are a Great Salesperson

There is a commonality among great salespeople: they jump at the chance to help customers! In order to be polite, they sometimes constrain themselves when a customer walks in to give another salesperson a chance. That is because the more skilled a salesperson is with his or her craft, the more excited they are about… Continue reading Know You are a Great Salesperson